Brate, pa gde me nađe! (
Izvor komentara)
Sometimes I wish Apple just provide Mac users with a core macOS that is compact, simple and stable (and should run on any computer with minimal RAM and storage space requirements, including older as well as the latest machines). We really need an OS that is rock solid and gives us the essentials in organizing and finding files and apps easily on the desktop (really, what else does an OS have to do these days, apart from allowing users to access the internet? Serve us drinks from the bar as well? Nice, but I can do that myself without Apple's help and all the heavy RAM requirements and storage space needed for it). And it would be so nice to focus on getting the little things right in this core OS, such as setting column widths that remember the next time you open the window. That sort of thing would be an absolute time-saver. Everything else Apple has thrown in there for macOS 10.12.x, such as Siri, Photos.app, iTunes.app etc should all be seen as optional extras (and, in my view, taking up too much of my storage space). Extras should only be installed if users want to (that is, as either system extensions or additional apps in the Applications folder). None of this silly "all or nothing approach" from Apple . In fact, I'm happy to pay for the extras should I ever need them (now there's a thought for Apple and its shareholders -- a bit of a profit on the side too), but just so long as the "free" core macOS system is truly stable and works brilliantly well. That is all Mac users could ever ask for in this day and age. Then perhaps we can all finally have some peace and stability and a chance to have exactly what we need (and not what Apple thinks we should have).
Oh well, back to my older macOS....
...and perhaps back to the drawing board for Apple with regards to this latest monstrosity.
Od istog lika, Spank-Me-Baby, jedna poruka niže
Can Apple be more out of touch with the masses that where it is at the moment? And why is Apple afraid to let people rate Apple software on its store?
Actually, the effort by Apple to avoid receiving feedback about its products through the ratings system seems to extend to the survey forms that Apple sends to Mac users after making a purchase of a new Apple product.
A classic case in point is the power adapters that have their thin wires breaking or coming away from the white “brick” component.
For example, the thin wire for transporting electrical power from the "brick" component of the power adapter (e.g., the 85W variety) to a Mac laptop is still able to have its insulation and/or entire wire pulled out of the brick itself with minimal force (even for a relative new, or under 6 months old, product). The result of this partial pull out of the wire is to expose the outer "ground" wiring to possible contact with someone's fingers. While it should remain generally safe to touch, any further damage in this area may see the outer wiring break sufficiently to the point where the risk of electrical shock is significantly increased.
Okay, so we have to replace it. Well, that’s what an Apple representative from the Apple store has recommended (I have heard this before, so I was hoping things might have changed today). Apparently it is not something anyone can fix (OMG! We still can't repair this problem after all this time. What a shocker!) . And it is not the first power adapter I have bought to face this same situation of falling apart (I have a box with plenty of old adapters I can’t use again).
Later, after purchasing (yet again) a new power adapter, Apple sends an email requesting me to fill in a survey form to explain what I thought of the service. In the first part of the survey, I have to give good praise to the Apple representative (he can only do and say so much), and a summary of my problem and the simple solution recommended for Apple in solving this problem. I clicked on the link to give more feedback and gave more details of the problem and product solution in a text box provided. Survey sent and that was supposed to be the end of it (other than to hope the power adapters will be improved in the future, fingers crossed!).
The next day, Apple sends another survey as if it is not happy with the first one. Huh? I gave the same positive response to the Apple representative, and the same summary of the problem and solution. Fortunately I mentioned this early on, because when I clicked the link to give a more thorough response, Apple has managed to change the survey in a manner that prevented me from typing in the details about this problem. There is no room anywhere other than to click radio buttons saying what I thought of the service (which has to be positive for the representative). Survey was sent straightaway at a time when I thought there would be another page for me to give more details. Nope. Apple does not want to know about the issue. Fortunately I did mention my summary of the product issue and solution right at the beginning.
And what is the solution? It is simply this:
Make sure the people who manufacture this power adapter for Apple (from China, Taiwan or wherever) tie a knot and have it hidden inside the "brick". In that way, should any pull occur on the thin wire, the knot will effectively press against the inside of the brick casing to prevent the wire (or at least the insulating part) from being pulled out, but ensures the connection to the power board internally and the insulation remains unstressed and perfectly intact.
A simple solution like this will cost nothing to Apple. However, it will save hundreds (if not thousands) of dollars for the consumer. Unless, of course, this is all part of what a shareholder company and its Apple resellers must do to continually make a profit from suckers like me (sorry for being a bit cynical).
I should add that when I showed the Apple representative the problem with my old power adapter and asked if it could be fixed or what else I could do to prevent this from happening, all he could say was an emphatic "No." to the former question, and a recommendation for the latter to wrap the thin wire around the small plastic handles that come out of the brick. I have done that before. However, the other problem I have noticed with wrapping in this manner is that the wire also gets itself into a permanent twist. Eventually the wire breaks internally and this ensures I must purchase a new power adapter. Yet another issue I have with this Apple product.
So, in the end, it is a no-win situation for the customer, but a considerable win for Apple and the Apple reseller (they are the ones to make a profit, right?).
Now I am wondering whether Apple has extended this idea of not receiving feedback for Apple products to stopping people from putting in ratings for Apple software on the Apple Store?
I can't understand neither why Apple has become fond of grey icons: in Mountain Lion, you always have to stare at your sidebar to guess where you are (which disk, which folder)... :-(
The worst thing of this stupid aesthetic choice is that, even if everybody at Apple have discovered it's counter-productive, they probably will never come back to a clear interface because it would be like saying "We've been wrong", which is an attitude Apple is quite incapable of.
